http://www.ictsd.org/themes/services/research/the-new-services-era-%E2%80%93-is-gats-up-to-the-task

https://www.amgasparin.wordpress.com
http://www.ictsd.org/themes/services/research/the-new-services-era-%E2%80%93-is-gats-up-to-the-task